FAQs

How should I arrive to my lash appointment?

Your lashes should be free of any product, including mascara, eyeliner, and any other eye makeup. it's best to avoid heavy face makeup as well. Please remove contact lenses before service for your comfort and safety.

Do eyelash extensions hurt?

Eyelash Extensions should not hurt when applied correctly. Most clients find the experience so relaxing that they often fall asleep during the service! 

Do eyelash extensions damage my natural lashes?

When applied correctly, Eyelash Extensions do not damage. your natural lashes. The key is to ensure they area applied by a trained professional who follows the proper techniques. 

Can I wear mascara with my eyelash extensions?

It is not recommended to use mascara on extensions as it interferes with the adhesive bond. If you think you need mascara, it is more than likely you need a fill.

How long does the lash application take?

Eyelash extensions are a relaxing session that's normally 1hr 25min - 45mins long. Refills are 40-70mins. Relax and make yourself comfortable!

How do I know when it's time for a refill?

If your lashes are looking a little sparse, come on in for a fill! Typically refills are every 2-3 weeks depending on your lash regrowth and how well you maintain them. You are required to come in with at least 40% of your lashes still intact to be considered a refill.

 

How do I maintain and care for my lash extensions?

  • It is crucial to avoid contact with water for the first 24 hours.  
  • Avoid rubbing or pulling on your lashes. This can damage your natural lash.
  • Do not sleep directly on your face. ( Lashes will shed more on which ever side you sleep on )
  • Avoid oil based products 

How do I clean my lash extensions?

  1. Wet your eyes with cool water. Take a small amount of lash shampoo ( Minkgala Beauty Lash Bath is currently in the works ) and gently work through the lashes with matching brush. 
  2. Repeat on other eye
  3. Rinse off and gently dab dry. Allow 1-2minutes to dry.
  4. Using your lash wand, very gently twirl/brush through them and fan them back out.
  5. Clean lashes 2-3 times per week.